“Verified” on Viventa is not a seal. It is five separate checks, and every property shows exactly which ones it passed and which it did not.
How it looks on a property
Evidence
2/5
An example with two of five levels confirmed. The other three are shown just the same, because what is missing is part of the information.
That the person or office publishing is who they say they are.
We review an identity document or RNC and the organisation’s details before approving a professional account. An account that has not been approved cannot publish.
That whoever publishes this property has the owner’s permission to do so.
The brokerage agreement or the owner’s written authorisation is reviewed. It is a check per property, not per account: being verified as an agent says nothing about any particular property.
That documents exist that back up the published facts.
Title, survey, plans or the project’s letter, reviewed by our team. The documents are not published: what is published is that they were reviewed, and when.
That someone recently confirmed it is still available, at that price.
The publisher confirms, in one click from their workspace, that the property is still available. Fourteen days before it reaches 90 days without confirmation we ask them; if it reaches 90 with no answer, it stops being shown until they publish it again. Nothing is deleted: when it expired and why stays on record.
That the deal closed through the platform.
It would be recorded when a sale completes inside Viventa; today it is not, which is why it shows “Not verified”. It is the only level that depends not on documents but on what happened.
The fifth, transaction history, depends on recording deals closed inside Viventa, and that does not exist yet: it shows “Not verified”, not half a seal. Authority and evidence are reviewed by our team by hand, property by property; a property nobody has reviewed yet says so, and a review lapses on the date set when it was made.
Found a property whose facts do not add up? Open it from search and press “Report this listing”, below who publishes it. It takes an account, and each person reports a listing once: you choose a reason and, if you like, say what you saw. Viventa’s team reads it and can take the listing down; the office that published it does not see who reported it. If you only have a question, ask the publisher through the property’s form.